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GitHub Enterprise

May 7, 2019

Engineering – Outage – Service

— FOLLOWUP POST: 2019-05-07 13:31:36 —

Service is restored. It looks like we had a gradual increase in memory consumption over time that was not accounted for by the appliance.

— FOLLOWUP POST: 2019-05-07 13:29:14 —

The appliance has been rebooted and GitHub Services are starting.

— ORIGINAL POST: 2019-05-07 13:22:54 —

At 1:17pm, we were paged that GitHub Enterprise services were critical and the appliance was non-responsive.

Console is reporting “unable to fork ghe-welcome: cannot allocate memory” and remote access was not available.

We are rebooting the appliance to attempt to restore service and retrieve logs that can be sent to GitHub Support.


May 7, 2019
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